COVID-19 Advisory

We are one community taking part in the global effort to reduce the threat of COVID-19. During this time, it’s important to do our part to decrease the escalation of COVID-19 cases. Nonetheless, we understand that for our customers, Ellana products are a part of their daily routines. 

us.ellanacosmetics.com is open to accept your orders.

We are continuously monitoring the situation. Please reach out to our Customer Service team for questions.

Thank you for your continued support!

Stay Radiant and Keep Clean & Safe!

Ellana Cosmetics Team


Ellana Employees Health & Safety

In compliance with safety guidelines, Ellana Cosmetics has implemented appropriate social distancing, disinfection, no-contact and other procedures in the  the processing and fulfillment of orders, deliveries, and processing of returns across effective March 16, 2020 until further notice.


Customer Care Availability

All our online customer care channels are open and ready to assist you. All our communication channels are open to receive your queries.

Live Chat on us.ellanacosmetics.com
Email via ussupport@ellanacosmetics.com

Delivery Timeframe

Expect delivery delays due to the following:
a decrease in manpower at our order processing facility,
a decrease in manpower of our courier partners,

Should your order be undeliverable, our Order Management team will reach out to inform you.
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