Transit time is 3 to 10 business days. It may take longer than usual in certain countries. If you do not see your country in the list above, please contact us at USsupport@ellanacosmetics.com.
Upon receiving your order, please inspect the package for any damage that may have occurred during transit. It is normal to see some wear on the parcel’s packaging.
If you see any signs of damage on the actual item/s you have ordered, please take photos showing these and send to USsupport@ellanacosmetics.com, along with other relevant order details. Kindly keep the box, packing materials, and items while we go through the review process.
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Delivery to Metro Manila in 3 - 7 days.
Free Shipping at ₱1500
ECQ advisory and Standard Terms and Conditions Apply.